Insights

Ideas for making a growing business work better across products, teams and customer journeys.

Explore our thinking on operating models, practical change and the connections that growth puts under pressure. Start with the Stravus 8S framework, a practical lens for deciding what to change.

Jeroen van Amerongen 28/10/26 Jeroen van Amerongen 28/10/26

When growth exposes the operating-model gap

Growth can expose gaps between the customer promise and how the business operates. Four patterns to examine across tools, capacity, ownership and delivery.

Jeroen van Amerongen 28/10/26 Jeroen van Amerongen 28/10/26

Beyond repeated transformation: building a business that can evolve

Recurring delivery friction can survive a reorganisation. Examine ownership, handoffs and capacity to build a business that can keep learning and evolving.

Jeroen van Amerongen 28/10/26 Jeroen van Amerongen 28/10/26

The Stravus 8S framework: a practical lens for a growing business

Eight connected dimensions for understanding where growth creates friction, and deciding what to change across customer experience, operations, technology and people.

Jeroen van Amerongen 28/10/26 Jeroen van Amerongen 28/10/26

Build the roadmap around constraints, not a list of initiatives

Build a practical roadmap around outcomes, dependencies, ownership and available capacity. A constraint-led approach to change across products and teams.