TERMS & CONDITIONS

Last updated: January 12th, 2026.

These Terms & Conditions (“Terms”) govern your access to and use of the Stravus website, assessments, reports, platform features, and related services (“Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. About Stravus

Stravus is operated by Jeroen van Amerongen, a sole trader, trading as Stravus (“we”, “us”, “our”).

Stravus provides digital business diagnostics, insights, and strategic guidance tools, including AI-generated assessments and reports.

2. Nature of the Services

The Services provide general business insights and diagnostics only.

They:

  • are not regulated services

  • do not constitute legal, financial, tax, accounting, employment, compliance, or investment advice

  • are intended to support decision-making, not replace professional judgement

You remain solely responsible for all decisions made based on outputs from the Services.

3. AI-Generated Content

Some outputs provided through Stravus are generated using artificial intelligence.

Where indicated:

  • certain reports or submissions may be reviewed and verified by a human prior to delivery

  • other interactions (such as 1:1 chat features) may be purely AI-driven

AI systems may produce incomplete, outdated, or inaccurate information. We do not guarantee accuracy, completeness, or suitability for any specific purpose.

4. No Professional Advice

Nothing provided through Stravus constitutes professional advice of any kind.

You should seek independent advice from qualified professionals before making decisions that may affect your business, finances, people, or legal obligations.

5. User Responsibilities

By using the Services, you agree that you will:

  • provide accurate and truthful information

  • use the Services for lawful purposes only

  • not rely solely on outputs for critical or regulated decisions

  • comply with all applicable laws and regulations in your jurisdiction

You acknowledge that outcomes depend on many external factors beyond our control.

6. Accounts & Access

We may require you to provide certain information to access parts of the Services.

We reserve the right to suspend or terminate access if:

  • you breach these Terms

  • you misuse the Services

  • your use creates legal, security, or operational risk

7. Payments

Payments are processed securely via third-party payment providers (such as Stripe).

We do not store full credit card details or sensitive payment information.

By making a purchase, you agree to the pricing, delivery method, and terms displayed at the time of purchase.

8. Refund Policy

All Services are digital in nature.

Once a digital product (including assessments, reports, or submissions) has been delivered, it is non-refundable, except where required by Australian Consumer Law or in cases of duplicate payment or technical error.

Nothing in these Terms limits your rights under applicable consumer protection laws.

9. Delivery

Delivery timelines are estimates only and may vary due to:

  • system load

  • AI processing time

  • verification steps

  • technical factors

We are not responsible for delays outside our reasonable control.

10. Data & Privacy

Your use of the Services is subject to our Privacy Policy, which explains:

  • what data we collect

  • how it is used

  • where it may be stored or processed

  • your rights in relation to your data

Data may be processed and stored using third-party providers in multiple regions, including outside Australia.

11. Intellectual Property

All content, frameworks, methodologies, text, visuals, and outputs provided through Stravus remain our intellectual property unless otherwise stated.

You are granted a limited, non-exclusive, non-transferable licence to use outputs for your internal business purposes only.

You must not:

  • reproduce

  • resell

  • distribute

  • reverse engineer

  • commercially exploit

any part of the Services without our prior written consent.

12. Acceptable Use

You must not:

  • misuse the Services

  • submit unlawful, harmful, or infringing content

  • interfere with system security or functionality

  • attempt to access systems or data not intended for you

We may suspend or terminate access for violations.

13. Sanctions & Restricted Jurisdictions

We do not provide Services to individuals or entities located in countries or regions subject to international sanctions, including those imposed by Australia, the United States, the United Kingdom, or the European Union.

We may restrict access where required to comply with applicable laws.

14. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential loss

  • We do not guarantee business outcomes, performance improvements, or results

  • Our total liability is limited to the amount you paid for the Services in the 12 months preceding the claim

Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law.

15. Indemnity

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from:

  • your misuse of the Services

  • your breach of these Terms

  • decisions you make based on outputs

16. Changes to These Terms

We may update these Terms from time to time.

Continued use of the Services after changes are published constitutes acceptance of the updated Terms.

17. Governing Law

These Terms are governed by the laws of Australia.

You submit to the exclusive jurisdiction of the courts of Australia.

18. Contact

For questions regarding these Terms, please contact:

Jeroen van Amerongen
Trading as Stravus
support@stravus.io